Terms & Conditions
Terms & Conditions
These Terms and Conditions (“Terms”) govern your use of the Cyberix Core Services LLC (“Company”, “we”, “us”) website and services. By visiting our website or enrolling in our placement services, you agree to these Terms. This agreement defines our obligations and your rights and responsibilities.
Please read these Terms carefully – they include important information on fees, payments, refunds, and limitations of liability. If you do not agree with any part of these Terms, you should not use our site or services.
Services Provided
Cyberix Core Services LLC provides professional job placement and recruitment services targeted at specified industries and roles. Our services include helping candidates optimize their resumes, marketing their profiles to employers, coordinating with third‐party recruiters and vendors, and offering elite profile authentication and optimization assistance. In general, we perform tasks similar to a recruitment agency (for example, job advertising, candidate sourcing, screening, and interview coordination) for the roles and industries described in Schedule A.
We do not offer any digital products, downloads, or subscription content – our website is informational and used to facilitate our recruitment services only.
Scope of Services: We agree to provide all services listed above only for the roles and industry sectors specified in Schedule A (and in any applicable agreement). These services are provided on an exclusive basis; during the Service Period you will not engage a third-party for substantially the same services in the same field
Geographic Limitations: Our placement services are intended for opportunities in the United States of America. Although our website is accessible globally, we do not offer services or placements outside the USA.
Candidate Cooperation: You agree to cooperate with us fully by providing accurate personal information, timely responding to inquiries, and supplying any documentation needed for verification, background checks, or payroll setup. You must promptly notify us of any changes to your information.
Enrollment and Fees
When you choose to enroll in our services, you will receive an invoice detailing the fees and payment schedule. Our fee structure includes an Upfront Fee and a Placement Fee (a percentage of the candidate’s first-year salary). All fees, payment schedules, and due dates are set forth in our invoice or agreement and may include:
Upfront Fee: A non-refundable fee due at enrollment, as specified in your agreement. Once paid, this fee covers initial services (such as resume review and marketing). Because we incur third-party costs immediately (recruiters, background checks, etc.), this fee is generally non-refundable after the cancellation window expires.
Placement Fee: A percentage of the hired candidate’s first-year base salary (pre-tax). This fee is divided into installments. For example:
First Installment: A portion of the Placement Fee due within 2 business days after the candidate accepts a job offer.
Second Installment: 50% of the remaining fee, due on the candidate’s first paycheck.
Third Installment: The balance of the fee, due on the candidate’s second paycheck.
(These percentages and installments are for illustration; your specific numbers will be stated in your agreement.)
Payment Methods: You authorize us to collect payments by ACH, debit/credit card (via a third-party payment gateway such as Stripe), or payroll deduction. We do not process payments directly through the website; instead, our team will provide invoices and payment instructions. All applicable taxes (state, federal) are additional and are your responsibility.
Late Payments: Any installment not paid within 10 days of its due date will incur a late fee (up to $500 or 10% of the overdue amount, whichever is less) and interest at 1.5% per month (or the maximum rate allowed by Florida law). If payment remains outstanding for more than 5 business days after notice, we may declare the entire balance immediately due (acceleration) and may pursue collection through legal means.
Modifications to Fees: We reserve the right to change our fee schedule, add new fees, or adjust our payment terms. Any changes will be communicated in writing and will only apply to services contracted after such notice.
(As is common in recruitment agreements, our Fees and Payment Terms clearly specify how much is due, when it is due, accepted payment methods, and any penalties for late payment.)
Refund and Cancellation Policy
We strive to provide quality services, but we also recognize the need for a clear refund policy. Our refund rules are as follows:
Cancellation Window: You have a 24-hour working-day cancellation window from the time of enrollment during which you may request a full refund of the Upfront Fee (minus a processing charge). To do so, you must submit a written cancellation request via email within 24 hours of enrollment and before we have performed any substantive work (e.g. resume review, scheduling, or recruiter outreach). If approved, we will issue the refund within 10–15 business days after our written approval. We will deduct 20% of the Upfront Fee to cover processing and third-party costs
. (For example, if your Upfront Fee was $1,000, we would refund $800.)
After Cancellation Window: Once the 24-hour window expires or after we have commenced substantive services, the Upfront Fee becomes non-refundable. This is because we immediately incur non-recoverable costs (paid recruiters, background checks, etc.).
Uncompleted Services: In the event that we are unable to complete the services for any reason (e.g. if we cancel or if there is termination before completion), any prepaid fees for services not yet rendered will be refunded on a pro rata basis
. For example, if you had paid an upfront amount for certain recruitment tasks that we then fail to deliver, you will receive a refund for that unperformed portion within 30–45 days of termination
Placement Guarantee: While our primary refund policy is limited to the Upfront Fee, we recognize industry practice for post-placement satisfaction. Many agencies offer a “guarantee period” during which they provide replacements or partial refunds if a candidate leaves shortly after hire
. We may offer similar accommodations on a case-by-case basis. For example, if a placed candidate departs or is terminated within 90 days of hire, we will work with you to find a replacement candidate or apply a credit toward future services, according to our guarantee terms
. However, no refunds of Placement Fee installments will be issued under these circumstances.
No Refund on Placement Fees: After the candidate has accepted an offer and our Placement Fee installments begin, no refunds will be given for the Placement Fee, except as noted above in the case of unrendered services. Any unpaid installments simply remain due.
Requesting a Refund: All refund requests must be made in writing (email suffices) and should explain the reasons. Refunds (if any) are subject to our approval based on the terms above. Please allow up to 15 business days for processing after approval
In summary: you may cancel within 24 hours for a partial refund. After that, refunds are only made for undelivered services
.We encourage you to review this Refund Policy carefully before enrolling.
Candidate Obligations
As a candidate enrolling in our services, you agree to:
Accurate Information: Provide complete, truthful information (resume, credentials, etc.) and promptly update any changes. Misrepresentation of qualifications or status is grounds for immediate termination of services and forfeiture of fees.
Cooperation: Respond to our communications and instructions in a timely manner. You must provide any documentation (IDs, transcripts, background-check forms) that we reasonably request to verify your eligibility and to set up payroll or other processes.
Exclusivity: During the Service Period (typically 100 days from enrollment), you will not engage another firm or platform to perform essentially the same placement services for the roles/industries listed in Schedule A
. You agree that our company may rely on exclusivity as stated in the Agreement.
Authorization: You authorize us to disclose necessary information to third parties (recruiters, employers, background-check vendors) in order to facilitate placements. You also authorize any payment deductions or debits as described above.
Your obligations help ensure we can perform our work effectively. Failure to comply (e.g. refusal to provide documents, breach of exclusivity) may be treated as a material breach, allowing us to terminate services and seek remedies.
(Standard recruitment agreements require confidentiality and exclusivity – likewise, we require that all information be kept private and that you not use other recruiters for the same roles during our engagement.)
Confidentiality and Proprietary Rights
We respect your privacy and will treat all candidate information (resumes, personal data, proprietary content) as confidential. Likewise, you agree to keep all materials and information we provide in strict confidence. This includes any specialized training, interview strategies, or privileged recruiter contacts. You may not disclose or use our proprietary methods or materials for any other purpose. Unauthorized disclosure of confidential information is a material breach of these Terms and may result in legal liability and termination of services.
(Recruitment agreements typically include strict confidentiality obligations to protect sensitive information.)
Disclaimers and Limitation of Liability
No Employment Guarantee: We do not guarantee that you will obtain any job offer. Our role is to provide career services and job placement assistance, but final hiring decisions are made by employers. Your success depends on many factors beyond our control (market conditions, employer preferences, your interviews, etc.). “As Is” Service: Our website and services are provided “as is” and “as available.” We expressly disclaim all warranties, express or implied, including any warranty of merchantability or fitness for a particular purpose. We do not warrant that our site or services will meet your requirements, or that any data or content on the site is accurate, complete, or up-to-date. We also do not guarantee that our services will be uninterrupted or error-free. Any reliance on information on our site or communications is at your own risk
Third-Party Links: We may link to third-party websites or resources (e.g. recruiters’ sites, background-check services). These links are provided for convenience and do not imply our endorsement. We are not responsible for the content or practices of any third-party sites. Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR LIABILITY TO YOU IS LIMITED. Under no circumstances will we be liable for any special, indirect, incidental, or consequential damages (such as lost earnings, loss of reputation, or any damages arising from use of our services) even if we were advised of the possibility of such damages. Our total liability for any claim arising from your use of our services will not exceed the total fees paid to us for those services. In other words, you agree that our liability (if any) cannot exceed the amount you have paid us. This limitation applies to all causes of action. Indemnification: You agree to indemnify and hold Cyberix Core Services LLC harmless from any claims, losses, damages, or expenses (including legal fees) arising from your breach of these Terms or your use of our services. If we incur any third-party claims due to your actions, you will reimburse us.
(These standard clauses state that services are provided “as is” and liability for errors or third‐party issues is disclaimed.)
Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Florida, U.S.A. (without regard to conflicts of law). Because we operate as a U.S.-based firm, choosing Florida law provides consistency and predictability
You agree that any disputes, claims or controversies arising from this agreement or your use of our services shall be resolved through binding arbitration in St. Petersburg, Florida, under the American Arbitration Association (AAA) Commercial Arbitration Rules. Judgment on an arbitration award may be entered in any court having jurisdiction. The arbitration shall be conducted in English, and each party is responsible for its own arbitration fees (unless otherwise awarded by the arbitrator). You also waive any right to a jury trial or to participate in a class action in court to the extent permitted by applicable law. Notwithstanding arbitration, Cyberix may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its confidential information or intellectual property. (As industry practice, we use a governing law clause and arbitration to handle disputes efficiently.)
General Provisions
Entire Agreement: These Terms (including any additional policies posted on our site, and your Enrollment Agreement) constitute the entire agreement between you and the Company. They supersede any prior agreements or understandings regarding our services.
Severability: If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
No Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right.
Changes to Terms: We may revise these Terms at any time (for example, to reflect changes in our services or the law). Updated Terms will be posted on this website. We will make reasonable efforts to notify you of significant changes (e.g. by email or a notice on the site). Your continued use of the website or our services after any change constitutes acceptance of the revised Terms
Contact Information: If you have any questions about these Terms, please contact us at info@cyberixcoreservices.com or +1 (614) 812-1351. Our address is 7901 4th St N Ste 300, St. Petersburg, FL 33702.
Thank you for reviewing our Terms. By engaging Cyberix Core Services LLC, you acknowledge that you have read and understood these terms and agree to abide by them. We look forward to working with you.
These Terms and Conditions (“Terms”) govern your use of the Cyberix Core Services LLC (“Company”, “we”, “us”) website and services. By visiting our website or enrolling in our placement services, you agree to these Terms. This agreement defines our obligations and your rights and responsibilities.
Please read these Terms carefully – they include important information on fees, payments, refunds, and limitations of liability. If you do not agree with any part of these Terms, you should not use our site or services.
Services Provided
Cyberix Core Services LLC provides professional job placement and recruitment services targeted at specified industries and roles. Our services include helping candidates optimize their resumes, marketing their profiles to employers, coordinating with third‐party recruiters and vendors, and offering elite profile authentication and optimization assistance. In general, we perform tasks similar to a recruitment agency (for example, job advertising, candidate sourcing, screening, and interview coordination) for the roles and industries described in Schedule A.
We do not offer any digital products, downloads, or subscription content – our website is informational and used to facilitate our recruitment services only.
Scope of Services: We agree to provide all services listed above only for the roles and industry sectors specified in Schedule A (and in any applicable agreement). These services are provided on an exclusive basis; during the Service Period you will not engage a third-party for substantially the same services in the same field
Geographic Limitations: Our placement services are intended for opportunities in the United States of America. Although our website is accessible globally, we do not offer services or placements outside the USA.
Candidate Cooperation: You agree to cooperate with us fully by providing accurate personal information, timely responding to inquiries, and supplying any documentation needed for verification, background checks, or payroll setup. You must promptly notify us of any changes to your information.
Enrollment and Fees
When you choose to enroll in our services, you will receive an invoice detailing the fees and payment schedule. Our fee structure includes an Upfront Fee and a Placement Fee (a percentage of the candidate’s first-year salary). All fees, payment schedules, and due dates are set forth in our invoice or agreement and may include:
Upfront Fee: A non-refundable fee due at enrollment, as specified in your agreement. Once paid, this fee covers initial services (such as resume review and marketing). Because we incur third-party costs immediately (recruiters, background checks, etc.), this fee is generally non-refundable after the cancellation window expires.
Placement Fee: A percentage of the hired candidate’s first-year base salary (pre-tax). This fee is divided into installments. For example:
First Installment: A portion of the Placement Fee due within 2 business days after the candidate accepts a job offer.
Second Installment: 50% of the remaining fee, due on the candidate’s first paycheck.
Third Installment: The balance of the fee, due on the candidate’s second paycheck.
(These percentages and installments are for illustration; your specific numbers will be stated in your agreement.)
Payment Methods: You authorize us to collect payments by ACH, debit/credit card (via a third-party payment gateway such as Stripe), or payroll deduction. We do not process payments directly through the website; instead, our team will provide invoices and payment instructions. All applicable taxes (state, federal) are additional and are your responsibility.
Late Payments: Any installment not paid within 10 days of its due date will incur a late fee (up to $500 or 10% of the overdue amount, whichever is less) and interest at 1.5% per month (or the maximum rate allowed by Florida law). If payment remains outstanding for more than 5 business days after notice, we may declare the entire balance immediately due (acceleration) and may pursue collection through legal means.
Modifications to Fees: We reserve the right to change our fee schedule, add new fees, or adjust our payment terms. Any changes will be communicated in writing and will only apply to services contracted after such notice.
(As is common in recruitment agreements, our Fees and Payment Terms clearly specify how much is due, when it is due, accepted payment methods, and any penalties for late payment.)
Refund and Cancellation Policy
We strive to provide quality services, but we also recognize the need for a clear refund policy. Our refund rules are as follows:
Cancellation Window: You have a 24-hour working-day cancellation window from the time of enrollment during which you may request a full refund of the Upfront Fee (minus a processing charge). To do so, you must submit a written cancellation request via email within 24 hours of enrollment and before we have performed any substantive work (e.g. resume review, scheduling, or recruiter outreach). If approved, we will issue the refund within 10–15 business days after our written approval. We will deduct 20% of the Upfront Fee to cover processing and third-party costs
. (For example, if your Upfront Fee was $1,000, we would refund $800.)
After Cancellation Window: Once the 24-hour window expires or after we have commenced substantive services, the Upfront Fee becomes non-refundable. This is because we immediately incur non-recoverable costs (paid recruiters, background checks, etc.).
Uncompleted Services: In the event that we are unable to complete the services for any reason (e.g. if we cancel or if there is termination before completion), any prepaid fees for services not yet rendered will be refunded on a pro rata basis
. For example, if you had paid an upfront amount for certain recruitment tasks that we then fail to deliver, you will receive a refund for that unperformed portion within 30–45 days of termination
Placement Guarantee: While our primary refund policy is limited to the Upfront Fee, we recognize industry practice for post-placement satisfaction. Many agencies offer a “guarantee period” during which they provide replacements or partial refunds if a candidate leaves shortly after hire
. We may offer similar accommodations on a case-by-case basis. For example, if a placed candidate departs or is terminated within 90 days of hire, we will work with you to find a replacement candidate or apply a credit toward future services, according to our guarantee terms
. However, no refunds of Placement Fee installments will be issued under these circumstances.
No Refund on Placement Fees: After the candidate has accepted an offer and our Placement Fee installments begin, no refunds will be given for the Placement Fee, except as noted above in the case of unrendered services. Any unpaid installments simply remain due.
Requesting a Refund: All refund requests must be made in writing (email suffices) and should explain the reasons. Refunds (if any) are subject to our approval based on the terms above. Please allow up to 15 business days for processing after approval
In summary: you may cancel within 24 hours for a partial refund. After that, refunds are only made for undelivered services
.We encourage you to review this Refund Policy carefully before enrolling.
Candidate Obligations
As a candidate enrolling in our services, you agree to:
Accurate Information: Provide complete, truthful information (resume, credentials, etc.) and promptly update any changes. Misrepresentation of qualifications or status is grounds for immediate termination of services and forfeiture of fees.
Cooperation: Respond to our communications and instructions in a timely manner. You must provide any documentation (IDs, transcripts, background-check forms) that we reasonably request to verify your eligibility and to set up payroll or other processes.
Exclusivity: During the Service Period (typically 100 days from enrollment), you will not engage another firm or platform to perform essentially the same placement services for the roles/industries listed in Schedule A
. You agree that our company may rely on exclusivity as stated in the Agreement.
Authorization: You authorize us to disclose necessary information to third parties (recruiters, employers, background-check vendors) in order to facilitate placements. You also authorize any payment deductions or debits as described above.
Your obligations help ensure we can perform our work effectively. Failure to comply (e.g. refusal to provide documents, breach of exclusivity) may be treated as a material breach, allowing us to terminate services and seek remedies.
(Standard recruitment agreements require confidentiality and exclusivity – likewise, we require that all information be kept private and that you not use other recruiters for the same roles during our engagement.)
Confidentiality and Proprietary Rights
We respect your privacy and will treat all candidate information (resumes, personal data, proprietary content) as confidential. Likewise, you agree to keep all materials and information we provide in strict confidence. This includes any specialized training, interview strategies, or privileged recruiter contacts. You may not disclose or use our proprietary methods or materials for any other purpose. Unauthorized disclosure of confidential information is a material breach of these Terms and may result in legal liability and termination of services.
(Recruitment agreements typically include strict confidentiality obligations to protect sensitive information.)
Disclaimers and Limitation of Liability
No Employment Guarantee: We do not guarantee that you will obtain any job offer. Our role is to provide career services and job placement assistance, but final hiring decisions are made by employers. Your success depends on many factors beyond our control (market conditions, employer preferences, your interviews, etc.). “As Is” Service: Our website and services are provided “as is” and “as available.” We expressly disclaim all warranties, express or implied, including any warranty of merchantability or fitness for a particular purpose. We do not warrant that our site or services will meet your requirements, or that any data or content on the site is accurate, complete, or up-to-date. We also do not guarantee that our services will be uninterrupted or error-free. Any reliance on information on our site or communications is at your own risk
Third-Party Links: We may link to third-party websites or resources (e.g. recruiters’ sites, background-check services). These links are provided for convenience and do not imply our endorsement. We are not responsible for the content or practices of any third-party sites. Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR LIABILITY TO YOU IS LIMITED. Under no circumstances will we be liable for any special, indirect, incidental, or consequential damages (such as lost earnings, loss of reputation, or any damages arising from use of our services) even if we were advised of the possibility of such damages. Our total liability for any claim arising from your use of our services will not exceed the total fees paid to us for those services. In other words, you agree that our liability (if any) cannot exceed the amount you have paid us. This limitation applies to all causes of action. Indemnification: You agree to indemnify and hold Cyberix Core Services LLC harmless from any claims, losses, damages, or expenses (including legal fees) arising from your breach of these Terms or your use of our services. If we incur any third-party claims due to your actions, you will reimburse us.
(These standard clauses state that services are provided “as is” and liability for errors or third‐party issues is disclaimed.)
Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Florida, U.S.A. (without regard to conflicts of law). Because we operate as a U.S.-based firm, choosing Florida law provides consistency and predictability
You agree that any disputes, claims or controversies arising from this agreement or your use of our services shall be resolved through binding arbitration in St. Petersburg, Florida, under the American Arbitration Association (AAA) Commercial Arbitration Rules. Judgment on an arbitration award may be entered in any court having jurisdiction. The arbitration shall be conducted in English, and each party is responsible for its own arbitration fees (unless otherwise awarded by the arbitrator). You also waive any right to a jury trial or to participate in a class action in court to the extent permitted by applicable law. Notwithstanding arbitration, Cyberix may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its confidential information or intellectual property. (As industry practice, we use a governing law clause and arbitration to handle disputes efficiently.)
General Provisions
Entire Agreement: These Terms (including any additional policies posted on our site, and your Enrollment Agreement) constitute the entire agreement between you and the Company. They supersede any prior agreements or understandings regarding our services.
Severability: If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
No Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right.
Changes to Terms: We may revise these Terms at any time (for example, to reflect changes in our services or the law). Updated Terms will be posted on this website. We will make reasonable efforts to notify you of significant changes (e.g. by email or a notice on the site). Your continued use of the website or our services after any change constitutes acceptance of the revised Terms
Contact Information: If you have any questions about these Terms, please contact us at info@cyberixcoreservices.com or +1 (614) 812-1351. Our address is 7901 4th St N Ste 300, St. Petersburg, FL 33702.
Thank you for reviewing our Terms. By engaging Cyberix Core Services LLC, you acknowledge that you have read and understood these terms and agree to abide by them. We look forward to working with you.
These Terms and Conditions (“Terms”) govern your use of the Cyberix Core Services LLC (“Company”, “we”, “us”) website and services. By visiting our website or enrolling in our placement services, you agree to these Terms. This agreement defines our obligations and your rights and responsibilities.
Please read these Terms carefully – they include important information on fees, payments, refunds, and limitations of liability. If you do not agree with any part of these Terms, you should not use our site or services.
Services Provided
Cyberix Core Services LLC provides professional job placement and recruitment services targeted at specified industries and roles. Our services include helping candidates optimize their resumes, marketing their profiles to employers, coordinating with third‐party recruiters and vendors, and offering elite profile authentication and optimization assistance. In general, we perform tasks similar to a recruitment agency (for example, job advertising, candidate sourcing, screening, and interview coordination) for the roles and industries described in Schedule A.
We do not offer any digital products, downloads, or subscription content – our website is informational and used to facilitate our recruitment services only.
Scope of Services: We agree to provide all services listed above only for the roles and industry sectors specified in Schedule A (and in any applicable agreement). These services are provided on an exclusive basis; during the Service Period you will not engage a third-party for substantially the same services in the same field
Geographic Limitations: Our placement services are intended for opportunities in the United States of America. Although our website is accessible globally, we do not offer services or placements outside the USA.
Candidate Cooperation: You agree to cooperate with us fully by providing accurate personal information, timely responding to inquiries, and supplying any documentation needed for verification, background checks, or payroll setup. You must promptly notify us of any changes to your information.
Enrollment and Fees
When you choose to enroll in our services, you will receive an invoice detailing the fees and payment schedule. Our fee structure includes an Upfront Fee and a Placement Fee (a percentage of the candidate’s first-year salary). All fees, payment schedules, and due dates are set forth in our invoice or agreement and may include:
Upfront Fee: A non-refundable fee due at enrollment, as specified in your agreement. Once paid, this fee covers initial services (such as resume review and marketing). Because we incur third-party costs immediately (recruiters, background checks, etc.), this fee is generally non-refundable after the cancellation window expires.
Placement Fee: A percentage of the hired candidate’s first-year base salary (pre-tax). This fee is divided into installments. For example:
First Installment: A portion of the Placement Fee due within 2 business days after the candidate accepts a job offer.
Second Installment: 50% of the remaining fee, due on the candidate’s first paycheck.
Third Installment: The balance of the fee, due on the candidate’s second paycheck.
(These percentages and installments are for illustration; your specific numbers will be stated in your agreement.)
Payment Methods: You authorize us to collect payments by ACH, debit/credit card (via a third-party payment gateway such as Stripe), or payroll deduction. We do not process payments directly through the website; instead, our team will provide invoices and payment instructions. All applicable taxes (state, federal) are additional and are your responsibility.
Late Payments: Any installment not paid within 10 days of its due date will incur a late fee (up to $500 or 10% of the overdue amount, whichever is less) and interest at 1.5% per month (or the maximum rate allowed by Florida law). If payment remains outstanding for more than 5 business days after notice, we may declare the entire balance immediately due (acceleration) and may pursue collection through legal means.
Modifications to Fees: We reserve the right to change our fee schedule, add new fees, or adjust our payment terms. Any changes will be communicated in writing and will only apply to services contracted after such notice.
(As is common in recruitment agreements, our Fees and Payment Terms clearly specify how much is due, when it is due, accepted payment methods, and any penalties for late payment.)
Refund and Cancellation Policy
We strive to provide quality services, but we also recognize the need for a clear refund policy. Our refund rules are as follows:
Cancellation Window: You have a 24-hour working-day cancellation window from the time of enrollment during which you may request a full refund of the Upfront Fee (minus a processing charge). To do so, you must submit a written cancellation request via email within 24 hours of enrollment and before we have performed any substantive work (e.g. resume review, scheduling, or recruiter outreach). If approved, we will issue the refund within 10–15 business days after our written approval. We will deduct 20% of the Upfront Fee to cover processing and third-party costs
. (For example, if your Upfront Fee was $1,000, we would refund $800.)
After Cancellation Window: Once the 24-hour window expires or after we have commenced substantive services, the Upfront Fee becomes non-refundable. This is because we immediately incur non-recoverable costs (paid recruiters, background checks, etc.).
Uncompleted Services: In the event that we are unable to complete the services for any reason (e.g. if we cancel or if there is termination before completion), any prepaid fees for services not yet rendered will be refunded on a pro rata basis
. For example, if you had paid an upfront amount for certain recruitment tasks that we then fail to deliver, you will receive a refund for that unperformed portion within 30–45 days of termination
Placement Guarantee: While our primary refund policy is limited to the Upfront Fee, we recognize industry practice for post-placement satisfaction. Many agencies offer a “guarantee period” during which they provide replacements or partial refunds if a candidate leaves shortly after hire
. We may offer similar accommodations on a case-by-case basis. For example, if a placed candidate departs or is terminated within 90 days of hire, we will work with you to find a replacement candidate or apply a credit toward future services, according to our guarantee terms
. However, no refunds of Placement Fee installments will be issued under these circumstances.
No Refund on Placement Fees: After the candidate has accepted an offer and our Placement Fee installments begin, no refunds will be given for the Placement Fee, except as noted above in the case of unrendered services. Any unpaid installments simply remain due.
Requesting a Refund: All refund requests must be made in writing (email suffices) and should explain the reasons. Refunds (if any) are subject to our approval based on the terms above. Please allow up to 15 business days for processing after approval
In summary: you may cancel within 24 hours for a partial refund. After that, refunds are only made for undelivered services
.We encourage you to review this Refund Policy carefully before enrolling.
Candidate Obligations
As a candidate enrolling in our services, you agree to:
Accurate Information: Provide complete, truthful information (resume, credentials, etc.) and promptly update any changes. Misrepresentation of qualifications or status is grounds for immediate termination of services and forfeiture of fees.
Cooperation: Respond to our communications and instructions in a timely manner. You must provide any documentation (IDs, transcripts, background-check forms) that we reasonably request to verify your eligibility and to set up payroll or other processes.
Exclusivity: During the Service Period (typically 100 days from enrollment), you will not engage another firm or platform to perform essentially the same placement services for the roles/industries listed in Schedule A
. You agree that our company may rely on exclusivity as stated in the Agreement.
Authorization: You authorize us to disclose necessary information to third parties (recruiters, employers, background-check vendors) in order to facilitate placements. You also authorize any payment deductions or debits as described above.
Your obligations help ensure we can perform our work effectively. Failure to comply (e.g. refusal to provide documents, breach of exclusivity) may be treated as a material breach, allowing us to terminate services and seek remedies.
(Standard recruitment agreements require confidentiality and exclusivity – likewise, we require that all information be kept private and that you not use other recruiters for the same roles during our engagement.)
Confidentiality and Proprietary Rights
We respect your privacy and will treat all candidate information (resumes, personal data, proprietary content) as confidential. Likewise, you agree to keep all materials and information we provide in strict confidence. This includes any specialized training, interview strategies, or privileged recruiter contacts. You may not disclose or use our proprietary methods or materials for any other purpose. Unauthorized disclosure of confidential information is a material breach of these Terms and may result in legal liability and termination of services.
(Recruitment agreements typically include strict confidentiality obligations to protect sensitive information.)
Disclaimers and Limitation of Liability
No Employment Guarantee: We do not guarantee that you will obtain any job offer. Our role is to provide career services and job placement assistance, but final hiring decisions are made by employers. Your success depends on many factors beyond our control (market conditions, employer preferences, your interviews, etc.). “As Is” Service: Our website and services are provided “as is” and “as available.” We expressly disclaim all warranties, express or implied, including any warranty of merchantability or fitness for a particular purpose. We do not warrant that our site or services will meet your requirements, or that any data or content on the site is accurate, complete, or up-to-date. We also do not guarantee that our services will be uninterrupted or error-free. Any reliance on information on our site or communications is at your own risk
Third-Party Links: We may link to third-party websites or resources (e.g. recruiters’ sites, background-check services). These links are provided for convenience and do not imply our endorsement. We are not responsible for the content or practices of any third-party sites. Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR LIABILITY TO YOU IS LIMITED. Under no circumstances will we be liable for any special, indirect, incidental, or consequential damages (such as lost earnings, loss of reputation, or any damages arising from use of our services) even if we were advised of the possibility of such damages. Our total liability for any claim arising from your use of our services will not exceed the total fees paid to us for those services. In other words, you agree that our liability (if any) cannot exceed the amount you have paid us. This limitation applies to all causes of action. Indemnification: You agree to indemnify and hold Cyberix Core Services LLC harmless from any claims, losses, damages, or expenses (including legal fees) arising from your breach of these Terms or your use of our services. If we incur any third-party claims due to your actions, you will reimburse us.
(These standard clauses state that services are provided “as is” and liability for errors or third‐party issues is disclaimed.)
Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Florida, U.S.A. (without regard to conflicts of law). Because we operate as a U.S.-based firm, choosing Florida law provides consistency and predictability
You agree that any disputes, claims or controversies arising from this agreement or your use of our services shall be resolved through binding arbitration in St. Petersburg, Florida, under the American Arbitration Association (AAA) Commercial Arbitration Rules. Judgment on an arbitration award may be entered in any court having jurisdiction. The arbitration shall be conducted in English, and each party is responsible for its own arbitration fees (unless otherwise awarded by the arbitrator). You also waive any right to a jury trial or to participate in a class action in court to the extent permitted by applicable law. Notwithstanding arbitration, Cyberix may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its confidential information or intellectual property. (As industry practice, we use a governing law clause and arbitration to handle disputes efficiently.)
General Provisions
Entire Agreement: These Terms (including any additional policies posted on our site, and your Enrollment Agreement) constitute the entire agreement between you and the Company. They supersede any prior agreements or understandings regarding our services.
Severability: If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
No Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right.
Changes to Terms: We may revise these Terms at any time (for example, to reflect changes in our services or the law). Updated Terms will be posted on this website. We will make reasonable efforts to notify you of significant changes (e.g. by email or a notice on the site). Your continued use of the website or our services after any change constitutes acceptance of the revised Terms
Contact Information: If you have any questions about these Terms, please contact us at info@cyberixcoreservices.com or +1 (614) 812-1351. Our address is 7901 4th St N Ste 300, St. Petersburg, FL 33702.
Thank you for reviewing our Terms. By engaging Cyberix Core Services LLC, you acknowledge that you have read and understood these terms and agree to abide by them. We look forward to working with you.
Call Us now to Get a Dream Job
+1 (614) 812-1351
+1 (614) 812-1351
Call Us now to Get a Dream Job
Call Us now to Get a Dream Job
+1 (614) 812-1351